Refund policy

All sales are final. We do not accept returns or exchanges.
Customers must report damaged or incorrect items within 48 hours of delivery.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. To file a report, you can contact us at la.medspamontgomery@gmail.com.

Items sent back to us without first requesting a return will not be accepted. 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at la.medspamontgomery@gmail.com.

For any return related questions, do not hesitate to call us at 334.676.2555 or email la.medspamontgomery@gmail.com.